Email Accounts

If art71 manages your website, you can have as many email addresses as you want configured with the same name as your website such as your.name@your-domain.com. Please note that art71 is a Web-based business and while we can set up email for you, if you are not computer-literate you will need to employ an IT expert to configure your office computers to retrieve your emails. Art71 is not able to supply IT support for your office computers but we are happy to recommend trusted IT partners to help you. However, it is fairly easy to set up yourself and getting easier, particularly with iphones, blackberrys and mobile devices.

Network retrieval of mails on office-based mail server

If you have a networked office computer system with many users, we strongly urge you to invest in a mail server in-house with a competent IT professional to help you manage the mail accounts. We are happy to change the MX and A records which control delivery of mail at your domain so they are delivered straight to your office mail server. Please ask your IT technical adviser to contact us direct so we can re-configure the mail records for your web domain.

Retrieve your emails using a mail client

Retrieval of mail using your office computer mail client. We can supply you with the login information so you can use your prefered computer email software or your mobile device to retrieve your emails. Links to instructions are at the top of this page. The configuration is fairly simple to set up. In the example which follows, the email address is your-name@your-domain.com and the website name is www.your-domain.com

The settings will be similar for any other email software on both PC's and Macs. The important settings to understand are:

• The account name is always your full email address, for example
  your-name@your-domain.com
• The outgoing and incoming mail server are always in the format
  mail.your-domain.com
• The options for secure PASSWORD authentication should NOT BE selected.
• The options for secure SERVER authentication should always be selected and set to use the same settings as your incoming mail server.
• Once you have set up your mail and tested the settings you may get an error message about sending mail. Please read the error message carefully and edit the outgoing mail server as per their instructions.
• If you are picking up your mail from gMail, Yahoo! or any mobile device, use their default settings and almost all accounts will work just fine. :-)

 

How to access your art71 email account

Webmail
Blackberry
iPhone / iPod touch
Mac Mail
Outlook Express
Outlook
Mozilla Thunderbird
Windows Mail
gmail (Google)
Windows Live (HotMail)
Yahoo

 

Frequent Questions

Help! I have too much spam
Controlling spam mails

Help! I can't send any mails at all!
SMTP authentication

Why can't you simply redirect mails to my Internet provider as you used to do?
Email redirection